2.4 Identify Accounts with Pending Collection Processes

Reference: Manage Pay Plan Process Model - Page 2 for the business process diagram associated with this activity.

Group:

•	Cancel Pay Plan Process

•	Collection Event Activator

Actor/Role: CC&B

Description: The background process, Collection Event Activator reviews accounts with pending Collection Processes to determine if any Collection Events to cancel the Pay Plan exists, and checks the activation date. Collection Events that meet these criteria will be activated, and associated Pay Plans canceled. Refer to 4.3.2.1 Manage Collection Process.

Process Names

•	CET - Collection event trigger

Entities to Configure

•	Collection Process Template

•	Collection Event Template

Available Algorithms

•	COLL CAN PP - This collection event algorithm cancels any active payment plans associated with the collection process's debt class.